Partnership service throughout the entire lifecycle of your machines.

Direct assistance for your machines - available worldwide

Direct assistance for your machines - available worldwide

With B&B Remote Support, we assist you quickly and efficiently with technical questions and issues. Our service technicians access your system directly, analyze errors, and guide you in resolving them - without any delays caused by travel time. This reduces downtime and ensures your production is swiftly restored.

With B&B Remote Support, we assist you quickly and efficiently with technical questions and issues. Our service technicians access your system directly, analyze errors, and guide you in resolving them - without any delays caused by travel time. This reduces downtime and ensures your production is swiftly restored.

Our service offerings

Our
Service Offerings

Support with fault diagnosis and technical questions

Remote access to your machine by experienced service technicians

Assistance with troubleshooting and optimisations

Transparent and fair service terms

Your benefits

Quick and direct troubleshooting

Reduced downtime

Support from qualified service engineers

Flexible and needs-based support

Transparent cost structure

Man with headset and glasses working at a computer. Online meeting or customer service.

24/7
Service & Support

24/7
Service & Support

Our service team is available to you by phone around the clock to ensure the reliable operation of your machines.

Our service team is available to you by phone around the clock to ensure the reliable operation of your machines.

+49 5458 793-88

Red background with geometric shapes, modern design.
Red background with geometric shapes, modern design.
Industrial factory hall with bridge crane & B&B crane. Demag 5 t, production

Do you have questions

about a topic?

Do you have questions

about a topic?

Do you have questions

about a topic?

Our service team supports you comprehensively throughout the entire lifecycle of your machine - from spare parts to remote maintenance, as well as technical adjustments and upgrades.